1 hour ticket response
Our team of support engineers is committed to giving fast answers to each of your questions. We’ll review your tech support ticket immediately after it’s been received and will reply back to you with a solution to the problem within less than 60 minutes after the helpdesk ticket submission. In fact, our average support ticket response time is 20 minutes.
A Premium–Quality Customer Service
We have a team of web hosting support professionals who are ready to reply to all your queries whenever you need support. The vast majority of our customer support team representatives have several years of experience in the Linux shared hosting field, which implies that you can always depend on fast and exhaustive answers to your queries.
An Easy–to–Navigate Help Center Section
Included in the Web Site Control Panel is an intuitive Help Center section, which offers a variety of information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and site management articles, check the instructional video tutorials or explore the F.A.Q. library.