Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help Center section included in our Web Site Control Panel. It offers an ever–expanding database with regularly asked questions and comprehensive educational articles prepared by our well–trained help desk support team.

  • Top quality support service

  • Instructional Videos

  • We have prepared a selection of educational video tutorials that detailedly explain how you can sort out a typical issue connected to your Linux shared hosting account. You can find the tutorial video clips in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 customer service and a sixty–minute ticket response guarantee. Our seasoned techs will be available to you 24/7 to respond to your enquiries and to resolve any problem that you might encounter. Just submit a tech support ticket from the Help Center section and we’ll reply back to you without any delay at all.