Service Uptime Guarantee
What precisely is included in the service uptime guarantee and why is it so important when you choose your hosting service provider?
The service uptime for any shared hosting account is of crucial importance. If you’re using a web server that has chronic problems and your website is not online for extended periods of time, it is more likely that visitors will not come back. If you have an online store, for example, this will mean lost prospective customers and much less profit. Your websites can even get penalized by search engines with lower rankings irrespective of how good their content is. To protect yourself from such a scenario, it is best to always make certain that the hosting service you receive is stable. This way, the success of your site will depend entirely on its content and your marketing campaigns and won't be affected by hosting-related issues that you've got no control over.
Service Uptime Guarantee in Shared Hosting
When you obtain a shared hosting
plan from our company, we ensure that your sites are going to be operational no less than 99.9% of the time. We've practically eradicated the hosting server downtime by using an advanced cloud hosting platform in which individual clusters of servers deal with each individual aspect of the overall service - files, databases, e-mails, etc. In this way, should there be a problem with a web server, the other servers in the cluster will simply take over and your sites will not be affected in the slightest. To prevent any infrastructure problems, we additionally have diesel backup generators and several independent Internet providers. Skilled administrators check the servers 24/7 to sort out any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
When you purchase a semi-dedicated server
solution through our company, you will enjoy a guaranteed 99.9% uptime. Your account is going to be created on a hi-tech cloud website hosting platform with a load-balancing system that virtually gets rid of any kind of downtime. The files, e-mails, statistics and databases are all managed by their own groups of web servers, so even if there is a problem with one web server, your internet sites aren't going to be affected whatsoever. This allows us to provide a considerably more stable website hosting service compared with companies which run everything on a single machine where a problem with a single service can take the entire server down. To avoid infrastructure difficulties, our data centers use a number of Internet providers and powerful diesel generators, so whatever happens, the machines will keep working with no disruptions and your websites will remain up and running. Any software problems will be handled without delay by our competent team of administrators which check all servers 24/7.
Service Uptime Guarantee in Dedicated Servers Hosting
If you purchase a dedicated server
plan through our company, you can take advantage of our service and network uptime guarantee. We will make certain that your web server is available at least 99.9% of the time no matter what. We use new, meticulously tested hardware components to assemble each and every machine and we make sure that all the pre-installed software is working properly before the web server is handed over to the client. We've also taken measures to forestall any possible infrastructural issues - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is guaranteed through the use of a number of independent Internet service providers. Our administrators are available constantly, including weekends & holidays, so even if any unanticipated problem appears, they will deal with it right away to avoid any downtime of your server and the Internet sites or offline apps accommodated on it.