Regardless of the fact that the web hosting service supplied by the different companies is relatively the same, every provider has their own platform with its own tweaks and different ways to do particular tasks. For this reason, an information-ridden knowledge base will be extremely useful both for people with no prior experience and for technically practiced individuals who will ultimately learn how particular procedures are accomplished, but will waste time meanwhile. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, sparing users lots of time and energy. The end result is gladder clients, since they can effortlessly find the information they desire, and less work for the tech support team, because usually the majority of the queries and difficulties that customers have are already listed in the knowledge base. Given that the articles themselves are expertly written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Shared Hosting
All Linux shared hosting that we are offering feature an in-depth knowledge base where you can find all you should know with regard to your hosting account. Whether you intend to set up a brand new MySQL database, to redirect a domain using an .htaccess config file or to create an email address on your desktop computer or hand phone, you can just check our help articles and all the information that you require will be there. When you visit a specific section of your Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you would like to see the whole article collection and get informed about all the features that Hepsia is offering, or only to read generic information about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any challenge that you could possibly face, but if you do not find what you are searching for, you can always contact us, as our support team members are working day and night.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers include a comprehensive online article repository where you can find any info that you may need about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve created it based on the feedback that we’ve acquired from our clients through the years and, as a result, our articles tackle particular issues that you might face and propose the most efficient means of resolving them, for instance getting an HTTP 500 error message or not being able to send e-mail messages from your desktop computer although you have the correct SMTP server settings. The articles are available in each single Control Panel section and you can consult them at any moment. They can help you heighten your knowledge not only about our services, but also about the hosting realm as a whole, as they contain in-depth guides and general information such as what file permissions or cron jobs are.